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In line with Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK), this notice explains how your personal data is processed when you contact Külden Sabun and use our website.
Last updated: October 26, 2026
Your personal data is processed by Külden Sabun as the data controller. You can reach us at info@kuldensabun.com.
Your name, phone number, e-mail address and message content when you write to us via WhatsApp or e-mail; your delivery address when you place an order. If you consent to analytics cookies, online identifiers and site usage data collected by Google Analytics 4.
To answer your questions, to take and deliver your orders, to meet our legal obligations and, only with your consent, to measure site usage and improve the site.
Correspondence and order data is processed under KVKK Art. 5/2-c (formation and performance of a contract), Art. 5/2-ç (legal obligation) and Art. 5/2-f (legitimate interest). Analytics data is processed only with your explicit consent under Art. 5/1.
If you consent to analytics cookies, your site usage data may be transferred to servers abroad operated by Google LLC. This transfer relies on your explicit consent under KVKK Art. 9. WhatsApp messages are carried over the WhatsApp service provider's infrastructure.
Correspondence and order records are kept for the period required by applicable law. Analytics data is kept for the retention period set in Google Analytics (at most 14 months). After that, the data is deleted, destroyed or anonymized.
Under KVKK Art. 11 you have the right to learn whether your data is processed, to request information, to learn the purpose of processing, to know the third parties it is transferred to, to request correction or deletion of incomplete or inaccurate data, to request that these actions be notified to third parties, to object to a result of automated analysis, and to claim compensation for damage caused by unlawful processing. You can withdraw your analytics consent at any time from the cookie preferences.
You can send your requests by e-mail to info@kuldensabun.com. Your application is answered free of charge within 30 days at the latest.